Tuesday, November 6, 2007

Is Good Enough Good Enought?

This morning at DevLearn I did an informal session with Lance Dublin on management issues. Several interesting topics came up, but one that really struck me was around producing eLearning that is good enough vs. trying to produce better learning or what you consider to be a better solution.

This is a topic that we've discussed before including in the Big Question for January - Quality vs. Speed and What Clients Really Want and Big Question Follow-up - Are There Trade-Offs?

This morning's discussion was interesting because it felt that while we'd like to produce what we consider to be better, most of us are "settling" for "good enough." And we recognize that in many cases, good enough is good enough.

There are exceptions such as when there's a clear value proposition for producing something better or when the learning / behavior change ties directly to metrics the organization cares about, e.g., customer satisfaction, sales, etc.

But what does this mean for all the rest of the sessions going on that tell us how to produce a better course, improve interactivity, etc.? Are they marginalized by this? Aren't we all marginalized by this?

Wow, what a bad way to start a conference!

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