Wednesday, February 21, 2007

Action on Informal Learning - Leads to Great Questions

Great post by Ray Sims - What To Do On Behalf of Informal Learning? He provides a list of things he can do to help informal learning in his organization. A few that jump out at me:
  • Help employees discover and refine their own personal learning environment
  • Improve content findability. Obsessive attention to enterprise federated search, cross-linking, social tagging, content reuse strategies, etc.
  • Improve people findability. Both expertise location applications and other means.
  • Make outside connections easy. Funding for information and research services, conference attendance, guest speakers at company events, etc. A liberal blog policy and encouragement to blog
  • For every new piece of formal learning, explore complementary informal learning opportunities — explicitly driving this exploration through process
  • Culturally institutionalize After Action Reviews
  • Require personal learning plans
  • Encourage and support coaching. Considering what a “learning coach” might look like.
  • Market and advocate on behalf of informal learning opportunities
  • Make it easy to share and recommend sources (including via tag clouds, subscription lists, etc.)

Fantastic stuff! And at the level that helps us apply it. I would also suggest that each of these items suggest possible great questions for this month's Big Question - What Questions Should We be Asking? Just add "How can I/we ..." in front, so for example:

  • How can I help employees discover and refine their own personal learning environment?

We further could generate fantastic questions by looking at particular common audience segments, e.g., new managers, distribute sales force, so:

  • How can I help new managers discover and refine their own personal learning environment?

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