Tuesday, September 30, 2008

Searching for Expertise - LinkedIn Answers

Yesterday I created a screen cast on LinkedIn for Finding Expertise. Today, I saw a post on our Free - Web 2.0 for Learning Professionals where someone said:
I am currently trying to find a SME experienced with Moodle (a CMS/LMS) and WizIQ (synchronous web class technology). I posted a query about this to several of the groups that I've joined on LinkedIn and have received about a dozen responses so far. I have yet to discover (through further research) which (if any) of the responses will be most helpful to me. This is definitely a knowledge work task where talking to someone will help. Just yesterday (after having joined this ning as my first ning ever) I found a ning on the topic of Moodle, and I posted my question there. But how long do I have to wait to receive a response to my query? I need information faster than that.
So in this screencast, I look at what I would do given this need. How would I get a conversation going with someone on this topic? A big part of my answer is to go to the individual, don't always rely on group answers. Connecting and scheduling a 30 minute call can often be the best.

Note: the screen casts do not appear in my RSS reader - not sure if you will see it in yours. So you may need to click on the post to see.

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