A lot of my readers have purchased the Fly Fusion Pentop computer from LeapFrog this holiday season and have been having some difficulties installing the software. I just received this email from LeapFrog that I wanted to pass along this information to you.
| Question |
| What should I try? ..trouble with Fly Fusion downloads, Admin account, Flyworld and/or the Fly Store. |
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| Answer |
| Thanks for being one of the first FLY Fusion Pentop Computer Users! Due to extremely high seasonal demand for FLY Fusion, many FLY Fusion users have had difficulty accessing FLY World, our FLY World Download Store or with their Admin account set up. We are very sorry for any inconvenience this has caused. We have been working on these issues, and have made improvements that should help our users. As a special thank you for your patience, we want to offer our community of users a special gift! Please go to the FLY World PC Application, log on and click on the Download Store tab. We are offering 4 special downloads for use with your pen as a way of showing our appreciation for your patience and support for FLY.
We will be providing updates on our FLY World Support site as we continue to release improvements to our online services. Check back on www.flyworld.com/support for updates, or call our Customer Support line directly at 1-800-701-LEAP (5327).
Thank you for your support of FLY!
The FLY Fusion Team
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